Tax & Property Specialist - CURRENT EMPLOYEES ONLY
Klamath Falls, OR
Full Time
TAX
Mid Level
Job Title: Tax & Property Specialist
Department: Tax
Salary: $24.25 - $30.69 per hour
General Position Summary
Performs a variety of technical, administrative, financial, and customer service duties in support of the daily operations of the Tax Office. Responsibilities include customer service, property tax collection, statutory tax collection processes, foreclosure support, county property sales, manufactured home transactions, and related office functions. Provides information to the public and processes transactions in accordance with Oregon law, County Code, and departmental procedures.
Essential Functions
The following may not be all inclusive and other duties may be assigned.
This position has no supervisor responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education, Certification, & Experience
Associate's degree in business, accounting, finance, public administration, or a related field; and three (3) to five (5) years of progressively responsible experience in property tax administration, accounting, finance, customer service, governmental operations, or a related field; or an equivalent combination of education and experience.
Experience involving cash handling, financial recordkeeping, computerized record systems, and customer service is required. Experience interpreting and applying Oregon Revised Statutes, Oregon Administrative Rules, County Code, policies, or procedures is desirable. Experience with property tax administration, manufactured home transactions, transient lodging tax, governmental financial operations, or other related governmental programs is preferred. Proficiency in 10-key data entry and the ability to accurately process financial transactions is required.
Must obtain and maintain a valid Oregon Notary Public commission within six (6) months of hire.
Knowledge, Skills & Abilities
Language Skills – Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills – To perform this job successfully, an individual should have proficiency using accounting, database, spreadsheet, word processing, internet, and electronic records management software. Ability to accurately enter and retrieve data using multiple County and state computer systems is required.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Work Schedule
This is a full-time position with benefits; exact schedules are assigned by management. It is the attendance standard of the employer that all employees be present and on time each shift they are scheduled to work. Full or partial absence during any scheduled shift, arriving late, or leaving early, for whatever reason, may result in disciplinary action up to and including termination of employment. Time off may be approved if allowed by applicable policies covering illness, injury, or other personal emergency.
Department: Tax
Salary: $24.25 - $30.69 per hour
General Position Summary
Performs a variety of technical, administrative, financial, and customer service duties in support of the daily operations of the Tax Office. Responsibilities include customer service, property tax collection, statutory tax collection processes, foreclosure support, county property sales, manufactured home transactions, and related office functions. Provides information to the public and processes transactions in accordance with Oregon law, County Code, and departmental procedures.
Essential Functions
The following may not be all inclusive and other duties may be assigned.
- Provides customer service at the front counter, by telephone, and through email; responds to inquiries regarding property taxes, tax collection, foreclosure, manufactured homes, transient lodging tax, tax warrants, manufactured home seizure, and county property sales.
- Receives and processes payments; issues receipts; balances daily cash receipts; posts credit card transactions and daily deposits; processes Accounts Payable; and assists with payment reconciliation as assigned.
- Processes manufactured home ownership transfers and related documentation; assists with manufactured home exemption processing; issues manufactured home trip permits; and research Land Use Compatibility Statements (LUCS).
- Processes tax warrant activities, including preparing notices, warrants, recording documents, maintaining records, processing payments, and responding to inquiries.
- Processes manufactured home seizure activities, including preparing statutory notices, maintaining records, processing payments, responding to inquiries, and preparing required documentation.
- Assists with due diligence required under the Servicemembers Civil Relief Act (SCRA) and House Bill 2089 by researching property owners, heirs, lienholders, and other interested parties; documents contact attempts and maintains required foreclosure records.
- Assists with foreclosure mailings; maintains foreclosure notices and related documentation.
- Answers general inquiries regarding county property sales; processes bidder registrations; verify identification; obtain required sale documents; receive payments; and coordinates with the Property Manager during property sale activities.
- Processes address changes in accordance with departmental procedures; research returned mail; locates updated mailing addresses; and updates taxpayer mailing addresses as authorized.
- Assists taxpayers, title companies, lenders, attorneys, governmental agencies, and the public by providing information regarding property taxes, manufactured homes, transient lodging tax, foreclosure, tax warrants, manufactured home seizure, and county property sales in accordance with Oregon law, County Code, and departmental procedures.
- Maintains and updates records in county and state computer systems related to property taxes, manufactured homes, foreclosure, tax warrants, manufactured home seizure, and other Tax Office functions.
- Assists with departmental projects, annual tax collection activities, and other office operations as assigned.
This position has no supervisor responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education, Certification, & Experience
Associate's degree in business, accounting, finance, public administration, or a related field; and three (3) to five (5) years of progressively responsible experience in property tax administration, accounting, finance, customer service, governmental operations, or a related field; or an equivalent combination of education and experience.
Experience involving cash handling, financial recordkeeping, computerized record systems, and customer service is required. Experience interpreting and applying Oregon Revised Statutes, Oregon Administrative Rules, County Code, policies, or procedures is desirable. Experience with property tax administration, manufactured home transactions, transient lodging tax, governmental financial operations, or other related governmental programs is preferred. Proficiency in 10-key data entry and the ability to accurately process financial transactions is required.
Must obtain and maintain a valid Oregon Notary Public commission within six (6) months of hire.
Knowledge, Skills & Abilities
Language Skills – Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills – To perform this job successfully, an individual should have proficiency using accounting, database, spreadsheet, word processing, internet, and electronic records management software. Ability to accurately enter and retrieve data using multiple County and state computer systems is required.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Work Schedule
This is a full-time position with benefits; exact schedules are assigned by management. It is the attendance standard of the employer that all employees be present and on time each shift they are scheduled to work. Full or partial absence during any scheduled shift, arriving late, or leaving early, for whatever reason, may result in disciplinary action up to and including termination of employment. Time off may be approved if allowed by applicable policies covering illness, injury, or other personal emergency.
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