IT Systems Administrator
Klamath Falls, OR
Full Time
Information Technology
Mid Level
Department: Information TechnologySalary: $6,212.63 - $7,862.80
Klamath County is located in beautiful southern Oregon and home to the city of Klamath Falls, known as the state’s City of Sunshine with over 300 days of sunshine annually! Klamath County offers everything for outdoor adventurers as well as a unique and diverse art community. We are home to Oregon Institute of Technology and Kingsley Field Air Base, where the 173rd Fighter Wing resides. For more information about living in this community, please visit https://lifeinklamath.com/.
Klamath County seeks to find candidates who want to make this beautiful area their home and are looking for a position where their contributions are valued and recognized. Below is a brief overview of the IT Systems Administrator position. Please contact Human Resources for a more in-depth description of the job and more details on our extensive benefits package.
General Position Summary
Responsible for maintaining information systems in support of core organizational functions, including installation, modification and/or repair of hardware and software systems. Communicates daily with County departments regarding systems upgrades, problem resolution, and user issues.
Klamath County IT employees are required to pass an extensive background check through the Oregon State Police and FBI. The level of scrutiny is equivalent to law enforcement officers.
Essential Functions
- The following may not be all inclusive and other duties may be assigned.
- Performs routine and emergency maintenance and repair on computers, peripherals and network equipment to provide stable computer systems to end users
- Provide project support, from determining end user needs, software migration/installation, and/or liaison between end user/vendor
- Contribute to and maintain system standards
- Develops internal network and systems procedures and documentation
- Assembles, configures and deploys computers, accessories and/or network equipment
- Performs system backups as necessary. Identifies and interprets malfunctions and initiates corrective action to restore operation
- Maintain data center environmental and monitoring equipment
- Perform regular security monitoring to identify any possible intrusions
- Maintains end user accounts, permissions, and access rights
- Loads, troubleshoots, tests and updates software packages including operating systems, commercial applications, word processing and spreadsheet programs
- Assists and/or trains individuals or groups of users in the use of software applications
- Assists in the creation and maintenance of documentation of procedures, hardware and equipment inventory
- Operate computer console and related peripheral equipment to process jobs and monitor system performance; perform file maintenance
- Assist Sr. System Administrators on projects and tasks
- Remain current on technology developments through staff meetings, vendor demonstrations, technical literature, classes and seminars, etc.
- Respond to 24/7 IT systems monitoring alerts as necessary. (Frequent after hours and on call required. 15 minute on site response required when on call.)
- Adheres to confidentiality provisions/regulations including but not limited to Oregon Identity Theft Protection Act, CJIS (Criminal Justice Information Systems), HIPPA (Health Insurance Portability and Accountability Act), PCI DSS (Payment Card Security Standard), GLBA (Gramm-Leach-Bliley Act) and SOX (Sarbanes-Oxley Act)
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Certification, & Experience
- Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Minimum 2 years’ experience in enterprise environments as a Windows systems administrator of both desktop and server operating systems or equivalent (4+ years is preferred)
- In-depth experience with virtualization platforms
- Proven experience with shared network storage systems supporting virtualized workloads
- Associate’s degree in Computer Science or related field required (Bachelor’s degree is preferred)
- MCSA
- Advanced experience with Windows PowerShell preferred
- Current Oregon Driver’s license
Language Skills
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Mathematical Skills
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.Reasoning Ability
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.Computer Skills
To perform this job successfully, an individual should have knowledge of Access, SQL Database software; Internet Explorer Internet software; Word Processing software and Excel Spreadsheet software.Other
- Advanced administration of Windows server applications such as Active Directory/LDAP, DNS, DHCP, WINS, Certificate Manager, IIS, SQL.
- Advanced administration of imaging, deployment, patching, upgrades, utilizing System Center Configuration Manager (SCCM).
- Advanced experience with managing production Windows services including Microsoft Office365.
- Experience with single sign on (SSO) systems for on-premises and cloud-based services.
- Experience with mobile device management and deploying/managing mobility solutions.
- Experience with TCP/IP networked environments including switches, routers, firewalls, VPN, proxies, and load balancers.
- Experience with Software Defined Networking (SDN).
- Experience with monitoring and systems management tools such as: SolarWinds Orion, Syslog, Watchguard Dimension, System Center Operations Manager.
- Experience resolving performance issues and bottlenecks.
- Enterprise backup/recovery systems experience.
- Experience with data center power and cooling systems.
- Exposure to Mac OSX desktops, laptops, and Apple iOS mobile devices.
- Ability to communicate effectively across all levels of the organization.
- Skilled at working within a team-oriented, collaborative environment.
- Demonstrated customer service focus and professionalism.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and risk of electrical shock. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.
Work Schedule
The normal work schedule is 8.00 hours per day 5 days per week; exact schedules are assigned by management. It is the attendance standard of the employer that all employees be present and on time each shift they are scheduled to work. Full or partial absence during any scheduled shift, arriving late, or leaving early, for whatever reason, may result in disciplinary action up to and including termination of employment. Time off may be approved if allowed by applicable policies covering illness, injury, or other personal emergency.
Salary and Benefits
This is a salaried, exempt position, with a wage range of $ 5,973.68 - $ 7,560.38 per month. The pay range listed here reflects the FULL pay range for this position for the current fiscal year. Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
Klamath County also offers a generous benefits package, including County contributions to health insurance, County contributions to a retirement plan, paid life insurance, paid short term disability, paid time off and more!
Klamath County recognizes and understands the importance of being able to care for yourself and loved ones when your health and safety are affected. To show our support during those difficult events, Klamath County offers all of its employees up to 12 weeks of fully employer paid leave per benefit year for qualifying events.
Pre-Employment Screenings
- DMV Records Verification
- Klamath County Background Investigation
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